Manufacturing Support Specialist
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Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?
As a member of the Operations team, the Manufacturing Support Specialist will triage, final test and troubleshoot all of mass cytometry instruments while prioritizing by defined criteria. In addition, the MSS will be responsible for various duties within the Operations team to troubleshoot various types of components and subassemblies (electronics, optical and mechanical), establish a continuous improvement agenda in conjunction with the Manufacturing Sciences and Engineering to build high quality instruments on time.
Core Job Responsibilities:
- Test production instruments at different stages of production, including final test and ensure compliance to specification assessment
- Triage identified problems to manufacturing/design engineers, quality engineers and production technicians to resolve the root cause and propose corrective and preventative action while follow-up improvement actions to closure.
- Lead system level troubleshooting down to assembly/ process level and propose non-conformance disposition (repair/rework/return/use as-is).
- Participate in incoming inspection process with Engineering and QA to properly qualify new vendors and measure dimensions for new parts before using in production
- Participating in instrument integration operations as necessary
- Preparation of samples and standards for tuning and calibration of the instrument
- Strictly follow the protocols and standard operating procedures
- Write test reports and other documentation (including revised and new SOPs)
- Train junior production personnel
- Servicing and refurbishing of returned assemblies and instruments
- Work in collaboration and support other departments, such as R&D projects
- Work on ad-hoc projects as they arise
Direct Reports (number of employees): 0
Indirect Reports (number of employees): 0
- Reports to Production Manager
- Bachelor’s degree in Electrical/Mechatronics Engineering or technical diploma in Electronics combined with relevant work experience in Mass Spectrometry technology
- 2-5 years of experience integration, testing and troubleshooting complicated analytical instruments, specifically electrical, mechanical and optical assemblies - including precision piezo ceramic/stepper motors, electrical power distribution modules, vacuum systems, delicate ion-optical modules, and Laser.
- Good practical knowledge principles of mass spectrometry will be an asset
- Ability to solve complicated instrument malfunction problems independently and with minimum supervision
- Ability to teach junior staff and to transfer experience through informal presentations and on-the-job training
- Team player, positive attitude and able to juggle multiple priorities at once under time constraint
- Fast learner and Open to new ideas and concepts
- Proficient with Excel and other applications for data analysis
- Technical report writing skills
- Demonstrate thoroughness, attention to detail and meticulousness of testing is critical
- Occasional heavy lifting of up to 50lb
Fluidigm is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.