Explore tutorials, browse frequently asked questions, download technical documents. Still need help? Reach out to one of our support specialists here.

• FAQs

  We’ve answered some of the most relevant recurring questions about Flow Conductor sample prep system to ensure that you have the information you need to succeed in your research. For additional information, check out the technical documents.

  • アプリケーション

    • Is Flow Conductor compatible with flow cytometry?
    • Can I prepare samples for both flow and mass cytometry on the same instrument?
    • Can I program my current assays in the Flow Conductor software?
    • Does Flow Conductor keep reagents cool?
    • How many specimens and samples can Flow Conductor run?
    • Is Flow Conductor compatible with protocols that require red blood cell lysis?
    • How many protocols can Flow Conductor run at the same time?
    • What is the maximum centrifuge force on Flow Conductor?
    • How many different cocktails can I prepare (mix) on Flow Conductor?
    • How many different antibodies can I load on Flow Conductor?
    View more

  • ソフトウェア

    • What is the operating system for the onboard computer?
    • What are the Flow Conductor logging features?

  • 技術サービス

    • What are the dimensions of Flow Conductor?
    • What are the site requirements for Flow Conductor installation?
    • What is the required maintenance for Flow Conductor?

  • 消耗品

    • What are the special consumables required for Flow Conductor?

  • ワークフロー

    • Can I prepare samples for both flow and mass cytometry on the same instrument?
    • Can I program my current assays in the Flow Conductor software?
    • Is Flow Conductor compatible with protocols that require red blood cell lysis?
    • How many protocols can Flow Conductor run at the same time?
    • Does Flow Conductor provide time savings for flow or mass cytometry protocols?
    • How is Flow Conductor different than a standard liquid handler?
    • How many different cocktails can I prepare (mix) on Flow Conductor?
    View more

• Documents

  We endeavor to think of everything when we develop a system, so we hope you’ll find all the details and explanations you need in the technical and support documents below. Simply click a title to open the document in your browser. To save a copy to your computer, click the Save button or press Ctrl+Shift+S.

  • パンフレット

    • A new spin on sample prep
    • Flow Conductor FAQ

  • ご覧いただく環境について

    • Flow Conductor Site Requirements Guide

  • ユーザーガイド

    • Flow Conductor User Guide

• Training & Services

  At Fluidigm, we’re proud to create biotech tools that enable our customers to seek truth in life sciences. We’re dedicated to working with you to empower you however we can. That’s why we’ve developed a range of training programs to help you make the most of your Flow Conductor™ sample prep system. 

  Learn more about our training programs

  Fluidigm is dedicated to providing industry-leading technology and tools that enable you to achieve more in life sciences. And to help you stay ahead, we stand behind our work, offering exceptional service plans and options to keep your Flow Conductor sample prep system in top condition. 

  Learn more about our service plans

• Consumables

• Contact Support

  CyTOF & Helios

  T: 650 266 6100
  Toll Free: 866 358 4354 in the US
  Press 5 for CyTOF inquiries when operator is logged off

  Support.NorthAmerica@Fluidigm.com

  All other products

  T: 650 266 6100
  Toll free: 866 358 4354 in the US

  TechSupport@Fluidigm.com

  Reach out to our global support team here.